Campus Resources

For more detailed information about technology on campus, check out the OIT website.

The College of Engineering has various software applications available for download at it.engr.ncsu.edu/.

Other softwares for educational purposes can be found at software.ncsu.edu.

IT Support

If you need support with any of the engineering software we describe in this chapter, or with others that you use in other classes, you can contact support as follows:

ITECS Service Desk

Website: https://it.engr.ncsu.edu/help/

Email: eoshelp@ncsu.edu

Phone: (919) 515-2458

You should plan to make an appointment even though there are walk-in centers, this way IT can be sure they have someone to support you when you need it.

Learning Outcomes

Operate engineering software on personal and lab computers
Send and receive e-mail and use other campus computing services

Chapter Learning Outcomes

  • Differentiate between UnityID, student ID number, and e-mail address and use them in the correct contexts when asked.
  • Connect a personal device to the campus wireless networks, including NOMAD and eduroam.
  • Compose and send email messages using a mail client or browser-based service from NCSU accounts, including attaching files.
  • Select appropriate email fields (To, CC, BCC, Reply-To) to control message delivery from NCSU accounts.
  • Use the Learning Management System (Moodle) and external tools (e.g., Gradescope, Panopto).
  • Describe the features and usage of the campus WolfPrint service for printing.

Laptop Loan Program

  • Short-term (2-14 days) Windows laptop loans
  • For full-time College of Engineering students
  • Includes popular engineering software
  • Perfect for temporary needs, like laptop repairs

Software Assistance

  • Assistance with finding, licensing, and installing engineering-specific software
  • For personal devices, through the Virtual Computing Lab (VCL), or in campus computer labs

Poster Printing

ITECS manages large format printers located in:

  • Fitts-Woolard Hall Eos Lab, Room 2351
  • Engineering Building I (only for students, faculty, and staff in the Department of Chemical and Biomolecular Engineering, appointment required)

Computer Labs

ITECS supports 3 main Eos computer labs: 

  • Fitts-Woolard Hall, Room 2351
  • Engineering Building III, Room 2108
  • 111 Lampe Dr, Room 226

in addition to the Eos computers we have around campus.

VCL Support

  • Virtual Computing Lab (VCL) allows students to be able to remotely access Eos lab software

Contact Us

For any additional questions or concerns, students can visit any ITECS Service Desk, open weekdays from 8 AM – 5 PM:

  • Fitts-Woolard Hall, room 3314
  • Engineering Building I, room 1002
  • 111 Lampe Dr., room 456